面試最常見的25個問題

雖然找工作一部分是靠緣分，但是還是要做好充足的準備才對得起自己。去面試工作前，先檢視一下面試常見的問題，事先想過你要怎麼回答，練習說一次，免得到時候答不出來或答得不好，回家之後才懊悔就來不及了。

1. “Why do you want to work here?”
   你為什麼想要來這邊工作。
   (你必須要研究過這間公司才能知道怎麼回答這個問題，要把你的專長跟公司的需求連結。)
2.  “Tell me about yourself.”
   說說你自己吧~
   (記得往專業的方面描述，提幾個重要的人格特質。)
3.  “What is the biggest challenge you have faced in work in the past 12 months?”
   過去一年你面對最大的挑戰是什麼?
4.  “What do you know about the centre/company/role?”    
   你對"本公司/本職位"有什麼了解?
5.   “Why do you want this job?”
   你為什麼想要這份工作?
   (錢多事少離家近不是一個好答案。請拉回你的專業經驗、事業目標跟對這個職位/產業的熱情。)
6.  “How would your team/manager describe you?”
   你的同事/主管會怎麼形容你?
7.   “What is your biggest achievement?”
   你最大的成就是什麼?        (記得提跟工作相關的答案。)
8.  “Can you give me an example of… ?”  
   可以舉一個關於___的例子嗎?
9.  “How do you manage change?”
   你怎麼應對改變?
10.  “What was your reason for leaving?”
    你為何離開上一份工作?
11.  “Give me an example of how you have dealt with an under-performing team member in the past.”
    給我一個案例說明，你如何管理績效不佳的屬下?
12.  “Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?”
    請提供一個例子，你在挑戰中如何鼓舞/發展你的團隊?
13. “What are your strengths and weaknesses?” 你的優點跟缺點?
    (答案要具體明確，缺點要有優點來cover。)
14.  “Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?”
    舉例說明，你如何面對機車客戶，如何技巧性的克服困難?
15. “Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?”          你在工作中遇到的挫折是?  你如何克服?
    (你的答案要具備問題、行動、解答。)
16.  “How do you plan daily and weekly activities?” 你如何規畫你的每日/每周工作行程?
17.  “Please outline and describe your current targets and KPIs – How do you ensure you achieve these?”
     請描述你現在工作的目標或KPI，你是如何確保能達標的?
18.  “How do you ensure that your department’s goals are in line with the overall company goals?”  你如何確認你的"部門目標"能跟"公司目標"一致?
19.  “If successful in joining the organisation, what do you envisage your biggest challenge will be in joining it as a _____?”
    如果你來上班，你預測在這裡最大的挑戰會是什麼?
20.  “How would you manage your time and objectives in your role?”
     在這個職位上，你將怎麼管理時間跟目標?
21.  “How do you keep yourself motivated?”
    你要如何維持積極的態度?
22.  “What key factors drive you?”
    什麼最能激勵你?
23.  “What attracts you to the position?”
    這個工作最吸引你的地方是?
24.  “How creative are you in comparison to your colleagues, i.e. in managing, developing, encouraging and motivating your team?”  
    和你的前同事們相比，你有多具創意?
25.  “How have you educated your __________ to ensure excellent __________?
    你如何教育屬下以確保他們能有優秀的_______(例如客服品質、研發績效...)?

參考資料： https://www.callcentrehelper.com/the-top-50-interview-questions-and-how-to-handle-them-8000.htm

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